7 Mistakes You're Making with ADA Signage (And How Your ADA Sign Manufacturer Can Help You Fix Them)

7 Mistakes You're Making with ADA Signage (And How Your ADA Sign Manufacturer Can Help You Fix Them)

You have spent months on the floor plan. You have agonized over the finishes. Then, weeks before the grand opening, the inspector walks in and flags every sign in the building. It is a nightmare scenario for any General Contractor or Architect.

ADA signage is often treated as a last-minute line item: a "necessary evil" to get a Certificate of Occupancy. But when ADA signage is an afterthought, mistakes happen. These mistakes lead to failed inspections, expensive retrofits, and potential legal liability.

ASI is not just another "sign shop." ASI acts as a construction-aware partner that understands the nuances of compliance, branding, and field installation. If you want to avoid the most common pitfalls, you need to know what to look for.

1. The Typography Trap: Style Over San-Serif

Architects love unique fonts. They define the brand and set the mood. However, the ADA has very specific feelings about your choice of typeface. One of the most common mistakes is using decorative, serif, or overly condensed fonts for tactile signs.

ADA standards require simple, sans-serif fonts. The characters must be uppercase and have a specific stroke width. If your font is too thin, it is hard to read by touch. If it is too bold, the letters bleed together for those with visual impairments.

How ASI Fixes It:
As experienced ADA sign manufacturers, ASI helps you select typefaces that protect your design intent while meeting strict federal requirements. We ensure that characters are raised at least 1/32 inch from the background and that the kerning (spacing between letters) allows for easy tactile reading.

ADA Signs

2. Braille Blunders: It's More Than Just Dots

Not all Braille is created equal. Many people assume any raised dots will pass inspection. This is incorrect. Most jurisdictions require Grade 2 Braille, which uses contractions and shorthand rather than a direct letter-for-letter translation.

Common errors include:

How ASI Fixes It:
ASI utilizes precision fabrication methods to create "domed" Braille. These smooth, rounded dots are more comfortable and legible for Braille readers. We ensure all Braille is positioned directly below the corresponding text, following the exact spacing mandates required by the 2010 ADA Standards for Accessible Design.

3. The Contrast Crisis: Avoiding the "Gray on Gray"

You want your signage to be subtle and sophisticated. Maybe you're thinking about brushed aluminum text on a light gray background. To the naked eye, it looks modern. To an ADA inspector, it is a failure.

ADA signage must have a high level of light-to-dark contrast: ideally a 70% contrast ratio. If the text blends into the background, people with low vision cannot read it. Furthermore, glare is a major issue. High-gloss finishes can reflect overhead lighting and make signs illegible.

How ASI Fixes It:
We guide you through material selection to ensure your ADA signage stands out. ASI recommends matte or eggshell finishes to eliminate glare. We can provide Light Reflectance Value (LRV) data for our materials to prove compliance before the signs even hit the production floor.

4. Mounting Heights: The Moving Target

Even if a sign is perfectly manufactured, it is useless if it is installed in the wrong place. We see this on job sites constantly. Signs are mounted too high, too low, or on the wrong side of the door.

The ADA specifies that tactile characters must be located between 48 inches and 60 inches above the finished floor. Additionally, signs must be mounted on the latch side of the door. If a sign is placed on the hinge side or directly on a door that swings inward, it creates a safety hazard for a person trying to read the sign.

How ASI Fixes It:
ASI is a partner in execution. We don't just ship boxes; we provide detailed installation templates and guidance. Our team understands how to handle "field conditions," such as glass sidelights or narrow wall sections, where standard mounting isn't possible. We help you find compliant solutions like overhead mounting or floor-mounted posts when walls aren't available.

Compliant ADA sign mounting in a modern office corridor next to a glass-paneled door.

5. Pictogram Pitfalls: Size Matters

Pictograms: like the universal symbol for a restroom: are a core part of wayfinding. A common mistake is making these symbols too small or crowding them with text and Braille.

ADA regulations require that pictograms sit within a "field" that is at least 6 inches high. No text or Braille can enter that 6-inch field. Furthermore, the symbols themselves must be standardized. Trying to get too "creative" with your restroom icons can lead to a failed inspection if they aren't instantly recognizable.

How ASI Fixes It:
We balance brand identity with international standards. Whether you are working on a healthcare facility or a corporate headquarters, ASI ensures your pictograms meet the size requirements while integrating with the overall aesthetic of the building.

ADA sign groupshot

6. Using Non-Durable Materials

Signage in high-traffic areas like schools or hospitals takes a beating. Many "budget" ADA sign manufacturers use thin laminates or vinyl overlays that peel over time. Cleaning crews use harsh chemicals that can cloud acrylics or dissolve adhesives.

If a sign loses a Braille dot or the text begins to peel, it is no longer compliant. You aren't just looking at an aesthetic problem; you are looking at a maintenance liability.

How ASI Fixes It:
ASI prioritizes rigid and durable materials. We offer solutions that are chemically resistant and designed for longevity. From solid-surface materials to high-rated acrylics, our products are built to withstand the rigors of a commercial environment. We focus on "value engineering" that doesn't sacrifice quality for a lower price point.

7. Treating Signage as a "One-Off" Instead of a System

The biggest mistake is viewing ADA signage as a collection of individual plaques. Signage is actually a wayfinding system. When signs are inconsistent in color, placement, or height throughout a facility, it creates confusion.

In large campuses, a lack of a cohesive system can frustrate visitors and staff. If the "Level 2" sign in the North Wing looks different than the "Level 2" sign in the South Wing, your wayfinding has failed.

How ASI Fixes It:
We work with Facilities Managers and GCs to develop a comprehensive wayfinding strategy. ASI looks at the entire "user journey" of your building. We ensure that every sign: from the parking garage to the executive suite: works together as a unified, branded system.

ADA color printed sign

Why Partnership Matters

At ASI, we know that your reputation is on the line with every project. A GC needs a sub they can trust to get it right the first time. An Architect needs to know their vision won't be ruined by "ugly" compliance signs.

We provide:

ADA signage doesn't have to be a headache. When you partner with a manufacturer that understands the construction process and the legal requirements, you can focus on finishing your project on time and on budget.

Ready to get your signage right?
Contact the experts at ASI today to discuss your next project and ensure your facility is fully compliant and professionally branded.

Questions About Any of the Products or Services We Offer? Give Us a Call at 800-516-0105.